Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us, as well as certain data that is generated automatically when you use our platform. The categories of information we may collect include the following:

• Identity information: full name, date of birth, username, and a government-issued identification document where required for account verification.
• Contact information: email address, mobile phone number, and city or region of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Financial information: deposit and withdrawal transaction records, preferred payment methods (such as bKash, Nagad, Rocket, or Upay), and account balance history. We do not store full mobile banking PINs or passwords.
• Technical information: IP address, device type and operating system, browser type and version, session timestamps, and clickstream data generated during your visit to c777c.
• Gameplay data: bet history, game selections, wagering patterns, bonus usage, and any in-platform messaging or customer support correspondence.

You are not required to provide all of the above information; however, certain data is necessary to create and verify your account, process financial transactions, and deliver the services available on c777c. Failure to provide mandatory information may limit your access to some features of the platform.

2. How We Use Your Information

c777c uses the personal information we collect for specific, legitimate purposes. We do not process your data in ways that are incompatible with these stated purposes. Our primary uses include:

• Account management: to create, maintain, and secure your c777c account, including identity verification and password recovery.
• Transaction processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate financial records for your account.
• Service delivery and personalisation: to operate cricket betting markets (BPL, IPL, T20 World Cup), slot games, and live casino tables, and to tailor content and promotions to your preferences.
• Customer support: to respond to your queries, investigate complaints, and resolve disputes in a timely manner. Support correspondence is retained for quality and audit purposes.
• Fraud prevention and responsible gaming: to detect suspicious activity, prevent money laundering, enforce our 21+ age restriction, and identify players who may be showing signs of problem gambling so that appropriate intervention can be offered.
• Platform improvement: to analyse usage patterns, debug technical issues, and develop new features that better serve our Bangladesh-based player community.

3. Cookies and Tracking Technologies

c777c uses cookies and similar tracking technologies to recognise your browser or device, remember your preferences, and measure how our platform is used. A cookie is a small text file placed on your device when you visit our site.

The types of cookies we use fall into the following categories:

• Essential cookies: these are strictly necessary for the platform to function, including session authentication, account security, and navigation. You cannot opt out of essential cookies without disabling the platform itself.
• Analytics cookies: these help us understand how visitors interact with c777c — which pages are most visited, how long sessions last, and where users encounter problems. This data is aggregated and anonymised.
• Preference cookies: these remember your language setting, preferred payment method, and other personalisation choices so you do not have to reset them on every visit.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the c777c platform and some features may not work correctly.

4. Disclosure of Your Information

c777c does not sell, rent, or trade your personal data to third parties. We may, however, share your information with carefully selected partners in the following limited circumstances:

• Payment service providers: when you make a deposit or request a withdrawal, we share the minimum necessary transaction data with the relevant payment partner (such as bKash, Nagad, or Rocket) in order to execute that transaction. These providers operate under their own privacy policies and data security obligations.
• Game platform providers: technical usage data may be shared with providers such as Pragmatic Play, Evolution Gaming, or Spribe solely for the purpose of delivering game content and ensuring fair play integrity on their platforms.
• Legal and regulatory compliance: we may disclose your information when required to do so by applicable law, court order, or legitimate request from a competent authority. In such cases, we will only disclose the information specifically requested.
• Business transfers: in the event of a merger, acquisition, or sale of assets involving c777c, user data may form part of the transferred assets. We will notify affected users before any such transfer takes place and ensure the receiving party is bound by equivalent privacy commitments.

We require all third parties with whom we share data to respect the security and confidentiality of your personal information and to treat it in accordance with applicable data protection standards.

5. Data Security

c777c applies robust technical and organisational measures to protect your personal information from unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure, access controls that limit which personnel can view sensitive account data, and regular internal security reviews.

While we take every reasonable precaution to secure your data, no method of electronic transmission or storage is completely infallible. If you suspect that your c777c account has been compromised, please contact our support team immediately at [email protected] so that we can take prompt protective action on your behalf.

6. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter in order to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically, financial transaction records are retained for a minimum of five years in line with anti-money laundering best practices. Communication logs with our support team are retained for up to three years.

When data is no longer required, we apply secure deletion or anonymisation procedures so that it can no longer be linked back to you as an individual. You may request early deletion of your account and associated data by contacting our support team, subject to our legal retention obligations.

7. Your Rights Over Your Data

As a registered user of c777c, you have the following rights with respect to the personal information we hold about you:

• Right of access: you may request a copy of the personal data we hold about you. We will respond to such requests within a reasonable timeframe.
• Right of rectification: if any information we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: in certain circumstances, you may request the deletion of your personal data. Please note that we may need to retain some data for legal or compliance reasons even after an erasure request.
• Right to object: you may object to our processing of your personal data for direct marketing purposes. Once you exercise this right, we will cease sending you promotional communications.
• Right to data portability: where technically feasible, you may request that we provide your data in a structured, commonly used, machine-readable format so that you can transfer it to another service.

To exercise any of these rights, please email our support team at [email protected] with the subject line "Data Rights Request" and include your registered username and email address. We will acknowledge your request promptly and aim to fulfil it within 30 days.

8. Third-Party Payment Providers

c777c integrates with third-party payment platforms including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and Visa/Mastercard to facilitate deposits and withdrawals for our Bangladesh-based players. When you initiate a payment, you will interact directly with those providers' own interfaces. Your use of these services is governed by the respective provider's terms and privacy policy, over which c777c has no control.

We strongly recommend that you review the privacy policy of any payment provider before completing a transaction. c777c is not responsible for the data handling practices of external payment platforms.

9. Age Restriction and Minor Protection

c777c is strictly a platform for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. During registration, users are required to confirm that they meet this age requirement. If we become aware that a user under the age of 21 has provided us with personal information or has been using our platform, we will immediately suspend that account, delete the associated personal data, and take all necessary steps to prevent further access. If you believe a minor may have registered on c777c, please notify us at [email protected] immediately.

10. Changes to This Privacy Policy

c777c reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent in-platform notice. We encourage you to review this policy periodically so that you remain informed about how we protect your information.

Your continued use of c777c following the posting of any changes to this policy constitutes your acceptance of those changes. If you do not agree with a revised policy, you should discontinue your use of the platform and may request account closure by contacting [email protected].

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way c777c handles your personal information, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries within a reasonable period.

You can reach us by email at:

[email protected]